GreenLiFE® Batteries carry a 5 Year Warranty. This includes a 3 Year full replacement plus an additional 2 years pro-rated. Please contact us in the unlikely event you have a failure with one of our products.

GreenLiFE® products are shipped by United Nations Department of Transportation regulations. Because lithium ion batteries can only be shipped by certified hazmat shippers, We have a zero return policy from the time you place your order.

From time to time we encounter gaps in inventory. Below is information about how we handle items that are on backorder.

Some items may not be readily available or must prepared at our factory. Within 24 hours after you place your order we will notify you by email if the item is on back order and provide you with the expected ship date, If the products have not yet shipped you can cancel your order anytime. Production delays do happen, We apologize in advance and will do everything to help you get your products as soon as possible.

GreenLiFE® products can only be shipped by approved and certified hazmat shippers. We have a zero return policy form the time you place your order. We guarantee our products to be free of manufacturers defects and provide a limited lifetime warranty guaranteeing our products to be free of manufacturer’s defects. In the unlikely event you have a failure with our products we will repair or replace the battery if it failed due to a manufacturing defect. Please read our full warranty for more details.

GreenLiFE® products meet the safety standards required to ship large lithium ion batteries by air. Our products can be shipped by common carriers like FedEx, UPS and DHL either by express or overnight. Because of the issues related to fires with other lithium batteries, Airlines have become increasingly cautious about accepting large Lithium batteries. Rest assured that GreenLiFE® products are safe and non hazardous, but must ship within the regulations and safety standards for all types of lithium batteries. Our knowledgeable shipping departments ship thousands of Lithium Ion batteries worldwide every year. We can ship to most countries and work with local agents to provide customs and importation documents. Please contact us if you have any questions about shipping lithium batteries.